Investor FAQs

What is Moolaah?

Moolaah is an online platform designed to help you achieve your financial goals by offering a multitude of investment products to choose from, based on your risk profile. All this can be achieved with the help of your personal Moolaah Partner, our financial experts who will provide the support you need to navigate through the dynamic world of personal finance.

Who is a Moolaah Partner?

Moolaah Partners are our group of financial experts to enhance your financial journey. They are registered financial professionals who specialise  in monitoring and analyzing  the financial products. Their primary goal is to simplify complex financial matters for you. Moolaah Partners provide valuable insights, guidance, and suggestions based on their expertise, helping you make informed decisions to achieve your financial goals.

How do I sign up for Moolaah?

To sign up, visit our homepage and click on the “Sign Up” button. Follow the simple registration process by providing your email address, completing the KYC process and filling in some basic information. After the successful completion of your onboarding process, you can choose from a pool of our Moolaah Partners, based on their profile and location and they will further assist you in your financial journey.

Is Moolaah free to use?

Yes, Moolaah is free for all services, which includes all essential feature

What features does Moolaah offer?

Moolaah offers features such as personalized investment product suggestions, . You can find more personalised details once you connect with our Moolaah Partner.

Do I have to send any scans/courier any documents?

Absolutely not! We’ve embraced a completely paperless approach. You won’t need to send any scans or courier any documents. We’ve streamlined our processes to be hassle-free and completely digital.

I am already KYC verified; do I need to do this process again?

No. Moolaah doesn’t require you to do your KYC again. You can start investing right away if you are a KYC verified investor.

I have never invested before. Do I need any special paperwork? How will you do my KYC verification?

You need to complete your KYC before investing in Mutual Funds. Moolaah helps you become KYC compliant. KYC process needs you to upload a few identity documents, verify yourself via video and complete e-signing via Aadhaar. To get started simply click on the “Complete Your KYC” button on your dashboard to initiate the KYC process.

Can I change my Moolaah Partner?

Our main objective is to ensure a smooth and secure financial journey for you. Our team of experts, known as Moolaah Partners, play a key role in achieving this goal seamlessly. If, for any reason, you decide to change your Moolaah Partner, please feel free to reach out to us at We’re here to assist you in making the necessary adjustments to enhance your financial experience.

How can I communicate with my Moolaah Partner?

Explore the user-friendly “Communication Hub” feature on our app/browser that includes Voice and Video Call, for seamless and transparent communication with your Moolaah Partner. This feature not only guarantees transparency but also prioritizes the security of your data. We request you to confine your communication with your partner to this designated feature.

Is my financial data secure with Moolaah?

Yes, we take the security of your financial data seriously. Moolaah employs a robust encryption protocols and follows industry best practices to ensure the confidentiality and integrity of your information.

Can I sync my bank accounts with Moolaah?

Yes, Moolaah supports bank account syncing for seamless expense tracking. We use secure connections and industry-standard protocols to protect your financial information.

What devices are compatible with Moolaah?

Moolaah is accessible through web browsers on desktops, laptops, tablets, and smartphones. We also offer mobile apps for iOS and Android devices.

How can I get in touch with Moolaah support?

If you have any questions or issues, our support team is here to help. Visit the Contact Us page for information on reaching out to our support team via email on or live chat through the WhatsApp icon on the main screen.